Every lead captured.
Every customer remembered.
Most businesses lose half their leads to silence — no follow-up, no system, no time. Loop gives you a built-in CRM and support inbox so nothing slips through.
Most enquiries never turn into customers.
Leads go unanswered
Someone fills in your contact form at 9pm on a Friday. By Monday, they've already called your competitor.
No system to follow up
You mean to follow up, but you're running the business. Sticky notes and email threads aren't a CRM.
Past customers forgotten
You won the job, did great work — then never reached out again. They'd come back if you reminded them.
Loop fixes this. Every form submission lands in your CRM. Automated follow-ups go out immediately. Your contact history is always there when you need it.
Everything you need to turn enquiries into customers.
Lead capture forms
Every contact form on your website feeds directly into Loop. No copy-pasting, no missed submissions — every enquiry lands in one place, instantly.
- Auto-created from your site's contact pages
- Instant email notification when a lead comes in
- Custom fields for any enquiry type
Contact & deal pipeline
Track every lead from first contact to closed job. See where each prospect is, what was said, and what needs to happen next — without maintaining a spreadsheet.
- Visual pipeline: New → Contacted → Quoted → Won
- Full conversation history per contact
- Notes, tags, and follow-up reminders
Email follow-up
Send personalised follow-up emails automatically — when a form is submitted, after a quote, or to re-engage past customers. Set it once; it runs every month.
- Triggered sequences (form submit, quote sent, job complete)
- Review request automation after service delivery
- Monthly newsletters to your contact list
Ticket support system
Customer questions, complaints, and requests tracked in one inbox — not buried in email threads. Every ticket is assigned, resolved, and logged.
- Shared inbox for your whole team
- Auto-acknowledge every incoming request
- Customer-facing status updates
Every enquiry deserves a response. Loop makes sure it gets one.
We'll review your website, show you where leads are slipping through, and set up Loop as part of your Nilead plan.
No extra subscription. Takes about 3 minutes to start.
Get started freeWe'll show you exactly what Loop would fix for your business.